Legal documents

Terms and conditions


Legal documents

You must agree to these terms and conditions before accessing any of JSL Connect services.

By opening an account with JSL Services Group Ltd and ordering any of JSL Connect services you are confirming your acceptance of these terms and conditions of use and agree to be bound by them.

Please read through terms and conditions and FUP (fair use policies) for any of the JSL Connect Services below. By ordering any of these services you will be bound by and agree to the terms:

 JSL CONNECT Broadband Acceptable Use Policy.docx

 JSL CONNECT Support Services SLA

 JSL Cookie Policy

 JSL Privacy Policy

 JSL Terms and Conditions




GDPR comes into law on 25th May 2018

DDOS protection as standard

JSL Group are pleased to offer DDoS (Distributed Denial of Service) protection AS STANDARD on all our data connectivity services at NO EXTRA cost.

JSL has supported our school for a number of years. They have advised us on appropriate equipment to buy and have arranged purchase, delivery, installation and speedy resolution of any problems. All of their personnel are extremely friendly and have shown great patience when helping school staff, especially those who are less confident when using new technology. We have always been delighted with their service!

JSL are quick to respond to problems. They will listen to our vision and work with us to give us the systems to achieve our goals! Forward thinking, forever looking at improvements but always in mind of best value!

The migration to JSL has been relatively seamless and I have been extremely impressed with their professionalism and level of flexibility to date. They invested a lot of time at the pre-contract stage ensuring that our needs could be accommodated and have done a fabulous job in advising us accordingly. Their level of expertise in this field has been instrumental in informing key decisions, including guidance on external contractors and sourcing the right products. They take a genuine interest in client interaction and feedback and I am extremely confident that this partnership will be highly successful moving forward.

Genee World

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